GuidesAPI ReferenceChangelog
Log In
Guides

Response Code Tables

Overview

Standardized codes that reflect the outcomes of your API Requests.


Visa

RBC CodeISO CodeDescriptionTerminal MessagePINPAD Message
00001ApprovedAPPROVEDAPPROVED
00100Offline ApprovedAPPROVEDAPPROVED
00100Unable to go online; offline approvedAPPROVEDAPPROVED
00400Tran approved, with id.APPROVEDAPPROVED
01010Approval for partial amtAPPROVEDAPPROVED
02701ApprovedAPPROVEDN/A
02701No reason to deny, acct verificationAPPROVEDN/A
02804Approved VIPAPPROVEDN/A
02977No action taken, cant backoutAPPROVEDN/A
02977Unable to locate original txn.APPROVEDN/A
05006ErrorRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
05059Suspected fraudDECLINED ERROR 050DECLINED
05084Pre-auth time limit too greatRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
050B1Surcharge amount not permitted on Visa cardsRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
050Z1Offline DeclinedRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
050Z3Unable to go online; offline declinedRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
050Q1Card authentication failedRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
05275PIN tries exceededEXCESS PIN TRIESEXCESS PIN TRIES REFER TO BRANCH
07392Invalid receiving inst idINVALID CARDINVALID CARD REFER TO BRANCH
07463Security violationRE-TRY EDIT ERRORCANNOT PROCESS PLEASE RE-TRY
48782Negative CAM, dCVV, iCVV, or CVV resultsDECLINEDDECLINED
07483STIP cannot approveISSUER NOT ONLINECANNOT PROCESS SYSTEM PROBLEM
07486Cannot verify pin, no PVVISSUER NOT ONLINECANNOT PROCESS SYSTEM PROBLEM
07809Request in processRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
07894Duplicate tranRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
07879Already Reversed (by switch)RE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
11368TimeoutRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
20039No credit accountRE-TRY EDIT ERRORCANNOT PROCESS PLEASE RE-TRY
20052No checking accountRE-TRY EDIT ERRORCANNOT PROCESS PLEASE RE-TRY
20053No savings accountRE-TRY EDIT ERRORCANNOT PROCESS PLEASE RE-TRY
4811AAdditional customer authentication requiredDECLINEDN/A
20155PIN incorrectRE-TRY PIN ERRORPIN ERROR PLEASE RE-TRY
48170PIN data requiredDECLINEDN/A
42104Pick up card (no fraud)CARD DECLINED DO NOT RETRYCARD DECLINED DO NOT RETRY
42107Pick up card, special condition (fraud account)CARD DECLINED DO NOT RETRYCARD DECLINED DO NOT RETRY
42112Invalid TransactionCARD DECLINED DO NOT RETRYCARD DECLINED DO NOT RETRY
42114Invalid PANCARD DECLINED DO NOT RETRYCARD DECLINED DO NOT RETRY
42114Invalid PANCARD DECLINED DO NOT RETRYCARD DECLINED DO NOT RETRY
42115No such issuerCARD DECLINED DO NOT RETRYCARD DECLINED DO NOT RETRY
42141Lost card, pick upCARD DECLINED DO NOT RETRYCARD DECLINED DO NOT RETRY
42143Stolen card, pick upCARD DECLINED DO NOT RETRYCARD DECLINED DO NOT RETRY
42146Closed accountCARD DECLINED DO NOT RETRYCARD DECLINED DO NOT RETRY
42157Txn not allowedCARD DECLINED DO NOT RETRYCARD DECLINED DO NOT RETRY
422R0Stop payment orderSTOP PAYMENT DO NOT RETRYSTOP PAYMENT DO NOT RETRY
422R1Revocation of auth orderSTOP PAYMENT DO NOT RETRYSTOP PAYMENT DO NOT RETRY
422R3Revocation of All Authorizations OrderSTOP PAYMENT DO NOT RETRYSTOP PAYMENT DO NOT RETRY
4236PVerification data failedDECLINED VERIFICATION FAILEDDECLINED VERIFICATION FAILED
47603Merchant invalid on networkDECLINEDN/A
47613Invalid amountDECLINEDN/A
47619Re-enter transactionDECLINEDN/A
47677Inconsistent with originalDECLINEDN/A
47691Destination unavailableDECLINEDN/A
47696System malfunctionDECLINEDN/A
47625Unable to locate record on fileDECLINEDN/A
47628File temporarily not available for update or inquiryDECLINEDN/A
48105Do not honorDECLINEDN/A
48139No Credit AccountDECLINEDN/A
48151Not sufficient fundsDECLINEDN/A
48152No Checking AccountDECLINEDN/A
48153No Savings AccountDECLINEDN/A
48158Tran not allowedDECLINEDN/A
48162Restricted cardDECLINEDN/A
48165Exceeds withdrawal frequency limitDECLINEDN/A
48180No financial impact (reversal resp to declined original)DECLINEDN/A
48193Tran not allowed, violates lawDECLINEDN/A
48164Transaction does not fulfill AML requirementDECLINEDN/A
48174Different value than that used for PINDECLINEDN/A
4815CTransaction not supported/blocked by issuerDeclinedN/A
4819GBlocked by cardholder/contact cardholderDeclinedN/A
481R2The txn Does not qualify for Visa PINDECLINEDN/A
48254Expired cardDECLINED EXPIRED CARDN/A
48302Refer to Card IssuerDECLINED REFER CALL TO ISSUERN/A
48361Exceeds approval amt limitDECLINED REFER CALL TO ISSUERN/A
483N3Cash service not availableDECLINED REFER CALL TO ISSUERCANNOT PROCESS PLEASE RE-TRY
483N4Cash request exceeds limitDECLINED REFER CALL TO ISSUERN/A
483N7Decline for CVV2 failureDECLINED REFER CALL TO ISSUERN/A
483N8Tran amt > preauth apprv amtDECLINED REFER CALL TO ISSUERN/A
48402Refer to Card Issuer spec cond.DECLINED REFER CALL TO ISSUERN/A
48578New cardholder not activated or card is temporarily blockedCARD DECLINEDN/A
48681Cryptographic pin errorDECLINEDN/A
80106Bad data Purchase with Cashback – invalid Cashback value in FID CRE-TRY EDIT ERRORCANNOT PROCESS PLEASE RE-TRY
842NSInstallment plan lookup errorDECLINEDN/A

MasterCard

RBC CodeHost FID X (ISO CODE)DescriptionTerminal MessagePED Message
03087Purchase Amount Only, No Cash Back allowedAPPROVED WITHOUT CASHBACKAPPROVED WITHOUT CASHBACK
00185Not DeclinedAPPROVEDAPPROVED
00400Honor with idAPPROVEDAPPROVED
01010Approval for partial amtAPPROVEDAPPROVED
02701ApprovedAPPROVEDN/A
05084Invalid auth life cycleRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
05681Domestic Debit Txn Not Allowed (Regional use only)CARD NOT SUPPORTEDNOT APPROVED NO POS ACCESS
06930Format errorRE-TRY EDIT ERRORCANNOT PROCESS PLEASE RE-TRY
07392Unable to route transactionINVALID CARDINVALID CARD REFER TO BRANCH
07486PIN Validation Not PossibleISSUER NOT ONLINECANNOT PROCESS SYSTEM PROBLEM
07488Cryptographic FailureDECLINEDDECLINED
07489Unacceptable PIN; Transaction Declined; Re-tryISSUER NOT ONLINECANNOT PROCESS SYSTEM PROBLEM
07894Dupicate transmissionRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
11368TimeoutRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
20155PIN incorrectRE-TRY PIN ERRORPIN ERROR PLEASE RE-TRY
41679Life cycleDECLINED USE UPDATED CARDDECLINED USE UPDATED CARD
41682PolicyDECLINED USE UPDATED CARDDECLINED USE UPDATED CARD
41683Fraud/SecurityDECLINED USE UPDATED CARDDECLINED USE UPDATED CARD
42179Life cycleCARD DECLINED DO NOT RETRYCARD DECLINED DO NOT RETRY
42182PolicyCARD DECLINED DO NOT RETRYCARD DECLINED DO NOT RETRY
42183Fraud/SecurityCARD DECLINED DO NOT RETRYCARD DECLINED DO NOT RETRY
42205Do not honorSTOP PAYMENT DO NOT RETRYSTOP PAYMENT DO NOT RETRY
42282PolicySTOP PAYMENT DO NOT RETRYSTOP PAYMENT DO NOT RETRY
47603Merchant invalid on networkDECLINEDN/A
47612Invalid TransactionDECLINEDN/A
47613Invalid amountDECLINEDN/A
47615Card iss. not foundDECLINEDN/A
47691Switch or issuer inoperativeDECLINEDN/A
47696System errorDECLINEDN/A
47612Contact Card IssuerDECLINEDN/A
47671PIN Not ChangedDECLINEDN/A
47675PIN tries exceededDECLINEDN/A
47676Invalid to accountDECLINEDN/A
47677Invalid from accountDECLINEDN/A
47678Invalid accountDECLINEDN/A
47714Invalid card numberDECLINED UNKNOWN ACCOUNTN/A
47841Lost card, pick upDECLINED 41-HOLD CARD CALLN/A
47904Capture CardDECLINED PICK UP CARDN/A
48043Stolen card, pick upDECLINED 43-HOLD CARD CALLN/A
48105Do not honorDECLINEDN/A
48151Not sufficient fundsDECLINEDN/A
48157Tran not allowed to issuerDECLINEDN/A
48158Tran not permitted to acqDECLINEDN/A
48162Restricted cardDECLINEDN/A
48179Life cycleDECLINEDN/A
48179Life cycleDECLINEDN/A
48182PolicyDECLINEDN/A
48183Fraud/SecurityDECLINEDN/A
48146Closed AccountDeclinedN/A
48172Account Not ActiveDeclinedN/A
48254Expired cardDECLINED EXPIRED CARDN/A
48302Refer to card issuerDECLINED REFER CALL TO ISSUERN/A
48361Exceeds approval amt limitDECLINED REFER CALL TO ISSUERN/A
49265Exceeds withdrawal countWITHDRAWAL COUNT EXCEEDEDN/A
89863Security violationDECLINEDCANNOT PROCESS PLEASE RE-TRY
49351Transaction has been declined due to insufficient funds/over credit limit. Transaction may be resubmitted for authorization after one hourDeclined Retry after 1 hrN/A
49451Transaction has been declined due to insufficient funds/over credit limit. Transaction may be resubmitted for authorization after 24 hoursDeclined Retry after 24 hrsN/A
49551Transaction has been declined due to insufficient funds/over credit limit. Transaction may be resubmitted for authorization after 2 daysDeclined Retry after 2 daysN/A
49651Transaction has been declined due to insufficient funds/over credit limit. Transaction may be resubmitted for authorization after 4 daysDeclined Retry after 4 daysN/A
49751Transaction has been declined due to insufficient funds/over credit limit. Transaction may be resubmitted for authorization after 6 daysDeclined Retry after 6 day.N/A
49851Transaction has been declined due to insufficient funds/over credit limit. Transaction may be resubmitted for authorization after 8 daysDeclined Retry after 8 daysN/A
49951Transaction has been declined due to insufficient funds/over credit limit. Transaction may be resubmitted for authorization after 10 daysDeclined Retry after 8 daysN/A

Amex-JCB

RBC CodeISO CodeDescriptionTerminal MessagePED Message
00000Reversal acceptedAPPROVEDAPPROVED
00000Network message acceptedAPPROVEDAPPROVED
01010Partial Approval (Prepaid Cards Only)APPROVEDAPPROVED
02500ApprovedAPPROVEDN/A
02500Approve with IDAPPROVEDN/A
02500Approve VIPAPPROVEDN/A
02500ApprovedAPPROVEDN/A
05275Exceeded PIN attemptsEXCESS PIN TRIESEXCESS PIN TRIES REFER TO BRANCH
07392Unable to route transactionINVALID CARDINVALID CARD REFER TO BRANCH
48151Not Sufficient FundsDECLINED INSUFFICIENT FUNDSNULL NULL
09561Limit ExceededDECLINED AMOUNT OVER MAXDECLINED REFER TO BRANCH
11368TimeoutRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
20155PIN IncorrectRE-TRY PIN ERRORPIN ERROR PLEASE RE-TRY
42707Invalid merchantINVALID MERCHANTN/A
42707Deny - Cancel/Closed MerchINVALID MERCHANTN/A
42909Invalid accountACCOUNT ERROR RE-TRYN/A
42909Cardmember not enrolled / not permittedACCOUNT ERROR RE-TRYN/A
42909Invalid TransactionACCOUNT ERROR RE-TRYN/A
43010Expired cardEXPIRED CARDN/A
43415Invalid card (CID) security codeINVALID CID 4DBCN/A
43516Issuer Not availableSYSTEM DOWNN/A
43742Deny - Pick up cardDECLINED CALL AMERICAN EXPRESSN/A
43850DenyDECLINED CALL AMERICAN EXPRESSN/A
43850Invalid effective dateDECLINED CALL AMERICAN EXPRESSN/A
43850Format errorDECLINED CALL AMERICAN EXPRESSN/A
43850Invalid currency codeDECLINED CALL AMERICAN EXPRESSN/A
43850Deny - New card issuedDECLINED CALL AMERICAN EXPRESSN/A
43850Deny - Account CanceledDECLINED CALL AMERICAN EXPRESSN/A
43850Request TimeoutDECLINED CALL AMERICAN EXPRESSN/A
43850System malfunctionDECLINED CALL AMERICAN EXPRESSN/A
43951Service not permittedSERVICE ERRORN/A
44053Please Call IssuerCALL AMERICAN EXPRESSN/A
4410AInvalid amountAMT ERROR RETRYN/A
47714Invalid card numberDECLINED UNKNOWN ACCOUNTN/A
48150Do not honorDECLINEDN/A
48150Invalid countryDECLINEDN/A

Discover

RBC CodeISO CodeDescriptionTerminal MessagePINPAD Message
00096System upAPPROVEDAPPROVED
00096Soft downAPPROVEDAPPROVED
00096System downAPPROVEDAPPROVED
02700ApprovedAPPROVEDN/A
00100ApprovedAPPROVEDAPPROVED
00100No reason to declineAPPROVEDAPPROVED
01010Approved for partial amountAPPROVEDAPPROVED
05096Capture cardRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
05096Do not honorRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
05096Pick up card, special conditionRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
05096Lost cardRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
05096Stolen cardRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
05096DeclineRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
05096Suspected fraudRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
05096Hard capture (Requires ATM pickup)RE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
05096Domain restriction controls failureRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
05275Allowable PIN retries exceededEXCESS PIN TRIESEXCESS PIN TRIES REFER TO BRANCH
05358Bank not supported by switchNO CHARGING RE-TRY EDIT ERRORCANNOT PROCESS PLEASE RE-TRY
05496Security violationRE-TRY EDIT ERRORCANNOT PROCESS PLEASE RE-TRY
05640Requested function not supportedCARD NOT SUPPORTEDNOT APPROVED NO POS ACCESS
05640Transaction not permitted to issuer/cardholderCARD NOT SUPPORTEDNOT APPROVED NO POS ACCESS
05640Transaction not permitted to acquirer/terminalCARD NOT SUPPORTEDNOT APPROVED NO POS ACCESS
05962Restricted cardCARD USE LIMITEDCARD USE LIMITED REFER TO BRANCH
06906Format errorRE-TRY EDIT ERRORCANNOT PROCESS PLEASE RE-TRY
07192Unable to route transactionINVALID CARDINVALID CARD REFER TO BRANCH
07491Re-enter transactionISSUER NOT ONLINECANNOT PROCESS SYSTEM PROBLEM
07491Authorisation system or issuer system inoperativeISSUER NOT ONLINECANNOT PROCESS SYSTEM PROBLEM
07491Transaction cannot be completed, violation of lawISSUER NOT ONLINECANNOT PROCESS SYSTEM PROBLEM
07894Duplicate transmission detectedRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
07894Already Reversed (by switch)RE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
08265Exceeds withdrawal count limitUSAGE EXCEEDEDUSAGE EXCEEDED REFER TO BRANCH
09561Exceeds withdrawal amount limitLIMIT EXCEEDED REFER TO BRANCHDECLINED REFER TO BRANCH
10091Network unavailableRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
10091System malfunctionRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
10296Card acceptor Call Acquirer Security DeptRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
11368Response received too lateRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
15006Invalid merchantRE-TRY EDIT ERRORCANNOT PROCESS PLEASE RE-TRY
20155Invalid PINRE-TRY PIN ERRORPIN ERROR PLEASE RE-TRY
20513Original amount incorrectRE-TRY EDIT ERRORCANNOT PROCESS PLEASE RE-TRY
20656No card recordCARD IS NOT SET UPCARD NOT SET UP REFER TO BRANCH
20656Invalid to account specifiedCARD IS NOT SET UPCARD NOT SET UP REFER TO BRANCH
20656Invalid from account specifiedCARD IS NOT SET UPCARD NOT SET UP REFER TO BRANCH
47612Invalid transactionDECLINEDN/A
47606No credit accountDECLINEDN/A
47612Invalid amountDECLINEDN/A
47714Invalid card numberDECLINED UNKNOWN ACCOUNTN/A
48254Expired cardDECLINED EXPIRED CARDN/A
48360Card acceptor Contact AcquirerDECLINED REFER CALL TO ISSUERN/A
48360Decline for AVS or CID mismatchDECLINED REFER CALL TO ISSUERN/A
48360PIN change/unblock failedDECLINED REFER CALL TO ISSUERN/A
48360New PIN not acceptedDECLINED REFER CALL TO ISSUERN/A
90075Allowable PIN retries exceededEXCESS PIN TRIESEXPIRED CARD REFER TO BRANCH

Union Pay

RBC CodeISO CodeDescriptionTerminal MessagePINPAD Message
000A2Successful txn with faultAPPROVEDAPPROVED
000A4Successful txn with faultAPPROVEDAPPROVED
000A5Successful txn with faultAPPROVEDAPPROVED
000A6Successful txn with faultAPPROVEDAPPROVED
000D4File processedAPPROVEDAPPROVED
02700Approved or completed successfullyAPPROVEDAPPROVED
00111VIPAPPROVEDAPPROVED
001Y1Advice acknowledgedAPPROVEDAPPROVED
001Y3Advice acknowledgedAPPROVEDAPPROVED
01010Partial amount approvedAPPROVEDAPPROVED
05001Refer to card issuersRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
05005ID certification failsRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
05021Card not initializedRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
05025Unable to locate original txnRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
05045Fallback txn is not allowedRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
05059Suspected fraudRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
09565Exceeds withdrawal limitLIMIT EXCEEDED REFER TO BRANCHDECLINED REFER TO BRANCH
05097ATM/POS TID cannot be locatedRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
050A0MAC failedRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
050A3Account not found-tsfinRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
050A7Security processing failureRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
050B1No arrearsRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
050D3Invalid file typeRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
050D5No such fileRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
050D7File lockedRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
050D8UnsuccesfulRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
050D9Incorrect file lengthRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
050DAFile decompression errorRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
050DBFile name errorRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
050DCFile cannot be receivedRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
050F1File record format errorRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
050F2File record repeatedRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
050F3File record not existingRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
050F4File record errorRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
050Z1Deny-do not honourRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
050Z3Deny-do not honourRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
050P1Contact number of cardholder not foundRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
05238PIN try limit exceededEXCESS PIN TRIESEXCESS PIN TRIES REFER TO BRANCH
05275PIN retrieds exceededEXCESS PIN TRIESEXCESS PIN TRIES REFER TO BRANCH
05640Function requested not supportedCARD NOT SUPPORTEDNOT APPROVED NO POS ACCESS
056D6Not supported by receiverCARD NOT SUPPORTEDNOT APPROVED NO POS ACCESS
05741Lost cardCARD USE LIMITEDCARD USE LIMITED REFER TO BRANCH
05743Stolen cardCARD USE LIMITEDCARD USE LIMITED REFER TO BRANCH
05962Restricted cardCARD USE LIMITEDCARD USE LIMITED REFER TO BRANCH
067D2Date errorRE-TRY EDIT ERRORCANNOT PROCESS PLEASE RE-TRY
06930Format errorRE-TRY EDIT ERRORCANNOT PROCESS PLEASE RE-TRY
07015No such issuerINVALID CARDINVALID CARD REFER TO BRANCH
07192Unable to routeINVALID CARDINVALID CARD REFER TO BRANCH
07894Duplicated txnRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
09561Txn amount limit exceededLIMIT EXCEEDED REFER TO BRANCHDECLINED REFER TO BRANCH
11368Issuer response timeoutRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
15003Invalid merchantRE-TRY EDIT ERRORCANNOT PROCESS PLEASE RE-TRY
20155Incorrect PINRE-TRY PIN ERRORPIN ERROR PLEASE RE-TRY
20199PIN block errorRE-TRY PIN ERRORPIN ERROR PLEASE RE-TRY
20513Invalid amountRE-TRY EDIT ERRORCANNOT PROCESS PLEASE RE-TRY
20564Original txn errorRE-TRY EDIT ERRORCANNOT PROCESS PLEASE RE-TRY
05512Invalid related transactionCARD NOT SUPPORTEDNOT APPROVED NO POS ACCESS
47622Suspected malfunctionDECLINEDN/A
47690Cutoff is in progressDECLINEDN/A
47691Issuer not capable to processDECLINEDN/A
47696Switch system malfunctionDECLINEDN/A
47698Issuer response not receivedDECLINEDN/A
476C1Illegal status of acquirerDECLINEDN/A
476D1Incorrect IINDECLINEDN/A
477N1Items not on bankbookDECLINED UNKNOWN ACCOUNTN/A
47714Invalid card numberDECLINED UNKNOWN ACCOUNTN/A
48151Insufficient balanceDECLINEDN/A
48157Txn not allowed by cardholderDECLINEDN/A
48158Txn not allowed by terminalDECLINEDN/A
48254Expired cardDECLINED EXPIRED CARDN/A
90904Pick-upDECLINED ADMIN CARD ERRORCANCELLED
90934FraudDECLINED ADMIN CARD ERRORCANCELLED

Interac

RBC CodeISO CodeDescriptionTerminal MessagePINPAD Message
00100ApprovedAPPROVEDAPPROVED
05019RFI Error – Re-Enter TransactionRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
05059ARQC ErrorDECLINEDDECLINED
050Q9Response Not Listed Above Had Been ReceivedRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
05154Expired CardEXPIRED CARDEXPIRED CARD REFER TO BRANCH
05275Allowable Number of PIN Tries ExceededEXCESS PIN TRIESEXCESS PIN TRIES REFER TO BRANCH
05558Transaction Not Permitted to TerminalCARD NOT SUPPORTEDNOT APPROVED NO POS ACCESS
05624ATC Check FailureCARD NOT SUPPORTEDNOT APPROVED NO POS ACCESS
05625CVR DeclineCARD NOT SUPPORTEDNOT APPROVED NO POS ACCESS
05626CVR DeclineCARD NOT SUPPORTEDNOT APPROVED NO POS ACCESS
05627ARQC DeclineCARD NOT SUPPORTEDNOT APPROVED NO POS ACCESS
05628Fallback DeclineCARD NOT SUPPORTEDNOT APPROVED NO POS ACCESS
05640Requested Function Not SupportedCARD NOT SUPPORTEDNOT APPROVED NO POS ACCESS
05657Transaction Not permitted to CardholderCARD NOT SUPPORTEDNOT APPROVED NO POS ACCESS
05630No CVMs ResultsCARD NOT SUPPORTEDNOT APPROVED NO POS ACCESS
05805Do Not HonorCARD USE LIMITEDCARD USE LIMITED REFER TO BRANCH
05962Restricted CardCARD USE LIMITEDCARD USE LIMITED REFER TO BRANCH
06052No Chequing AccountNO CHEQING ACCT RE-TRY OR CANCELCHQ NOT SET UP REFER TO BRANCH
06053No Savings AccountNO SAVINGS ACCT RE-TRY OR CANCELSAV NOT SET UP REFER TO BRANCH
06414Edit Error in PANRE-TRY INVALID CARD #CANNOT PROCESS PLEASE RE-TRY
06777Invalid Capture Date/Completion Received after 48 hoursRE-TRY EDIT ERRORCANNOT PROCESS PLEASE RE-TRY
06906Edit errorRE-TRY EDIT ERRORCANNOT PROCESS PLEASE RE-TRY
06913Invalid AmountRE-TRY EDIT ERRORCANNOT PROCESS PLEASE RE-TRY
07485No Keys Available for UseISSUER NOT ONLINECANNOT PROCESS SYSTEM PROBLEM
07486Message Encryption Key Synchronization ErrorISSUER NOT ONLINECANNOT PROCESS SYSTEM PROBLEM
07487PIN Key Synchronization ErrorISSUER NOT ONLINECANNOT PROCESS SYSTEM PROBLEM
07488MAC Key Synchronization ErrorISSUER NOT ONLINECANNOT PROCESS SYSTEM PROBLEM
07489Transaction to be terminated in favour of contact interfaceDECLINED SYSTEM PROBLEMCANNOT PROCESS PLEASE RETRY
07491Issuer Inc or Switch is InoperativeISSUER NOT ONLINECANNOT PROCESS SYSTEM PROBLEM
07496System MalfunctionRE-TRY SYSTEM PROBLEMCANNOT PROCESS SYSTEM PROBLEM
07651Non-Sufficient FundsINSUFFICIENT FUNDSNOT APPROVED $ NOT AVAILABLE
07894Duplicate TransmissionRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
08265Exceeds Withdrawal Frequency LimitUSAGE EXCEEDEDUSAGE EXCEEDED REFER TO BRANCH
09561Exceeds Withdrawal Limit/Completion Amount/Original AmountLIMIT EXCEEDED REFER TO BRANCHDECLINED REFER TO BRANCH
07392Financial Inst/Intermediate Network Not Found for RoutingINVALID CARDINVALID CARD REFER TO BRANCH
20155Incorrect Personal Identification NumberRE-TRY PIN ERRORPIN ERROR PLEASE RE-TRY
20656No Card RecordCARD IS NOT SET UPCARD NOT SET UP REFER TO BRANCH
207Q0Edit Error in Capture DateRE-TRY EDIT ERRORCANNOT PROCESS PLEASE RE-TRY
20912Invalid Processing CodeRE-TRY EDIT ERRORCANNOT PROCESS PLEASE RE-TRY
81068Response Received Too late (Time-Out)RE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
87781Invalid PIN BlockDECLINED EXPIRED CARDEXPIRED CARD REFER TO BRANCH
87882PIN Length ErrorRE-TRY PIN ERRORPIN ERROR PLEASE RE-TRY
89863Security Violation. MAC Value is IncorrectRE-TRY EDIT ERRORCANNOT PROCESS PLEASE RE-TRY
90941Lost Card, Pick UpDECLINED ADMIN CARD ERRORCANCELLED

Moneris Decline

RBC CodeISO CodeRBC Code DescriptionTerminal MessagePINPAD Message
05096Decline - DeclinedDECLINED ERROR 050DECLINED
05154Decline - Expired CardDECLINED EXPIRED CARDEXPIRED CARD REFER TO BRANCH
05275Decline - Exceeded Pin TriesDECLINED EXCESS PIN TRIESEXCESS PIN TRIES REFER TO BRANCH
05358Decline - No SharingDECLINED INVALID CARDINVALID CARD
05496Decline - No Atalla BoxDECLINED MAC NOT CREATEDSYSTEM PROBLEM
05540Decline - Invalid TranDECLINED INVALID TRANSACTIONCANNOT PROCESS INVALID TRANS
05640Decline - No SupportDECLINED CARD USE LIMITEDDECLINED CARD USE LIMITED
05762Decline - Lost Or Stolen CardDECLINED CARD USE LIMITEDDECLINED CARD USE LIMITED
05862Decline - Invalid StatusDECLINED CARD PROBLEMCARD PROBLEM
05962Decline - RestrictedDECLINED CARD USE LIMITEDCARD USE LIMITED REFER TO BRANCH
06056Decline - No AccountsDECLINED INVALID ACCOUNTCANNOT PROCESS INVALID ACCOUNT
06156Decline - No PbfDECLINED-ADMIN PIN TRIES EXCEEDEDADMIN TRIES EXCEEDED
06296Decline - Pbf Update ErrorDECLINED INVALID ADMIN PININVALID ADMIN PIN
06396Decline - Invalid Auth TypeDECLINED SYSTEM PROBLEMCANNOT PROCESS PLEASE RETRY
06414Decline - Bad Track2DECLINED CARD PROBLEMCARD PROBLEM
065RADecline - Adj Not AllowedDECLINED EXCEEDS CORR. LIMITCannot Process Over Store Limit
06696Decline - Invalid IncrementDECLINED INVALID AMOUNTINVALID AMOUNT
06777Decline - Invalid Tran DateDECLINED INVALID DATEINVALID DATE
06896Decline - Tlf ErrorDECLINED SYSTEM PROBLEMCANNOT PROCESS PLEASE RETRY
06906Decline - Msg Edit ErrorDECLINED SYSTEM PROBLEMCANNOT PROCESS PLEASE RETRY
07092Decline - No Idf RecordDECLINED SYSTEM PROBLEMCANNOT PROCESS PLEASE RETRY
07192Decline - Invalid Route AuthDECLINED SYSTEM PROBLEMCANNOT PROCESS PLEASE RETRY
07205Decline - On Nat'l NegDECLINED CARD USE LIMITEDDECLINED CARD USE LIMITED
07392Decline - Inv Route ServiceDECLINED SYSTEM PROBLEMCANNOT PROCESS PLEASE RETRY
07491Decline - Unable To AuthorizeDECLINED SYSTEM PROBLEMCANNOT PROCESS PLEASE RETRY
07514Decline - Invalid Pan LengthDECLINED CARD PROBLEMCARD PROBLEM
07651Decline - Low FundsDECLINED FUNDS NOT AVAILABLEFUNDS NOT AVAIL.
07761Decline - Pre-Auth FullDECLINED SYSTEM PROBLEMCANNOT PROCESS PLEASE RETRY
07894Decline - Duplicate TranDECLINED SYSTEM PROBLEMCANNOT PROCESS PLEASE RETRY
07961Decline - Max Refund OnlineDECLINED EXCEEDS REFUND LIMITCANNOT PROCESS EXCEEDS LIMIT
08061Decline - Max Refund OfflineDECLINED EXCEEDS REFUND LIMITCANNOT PROCESS EXCEEDS LIMIT
08161Decline - Max Per RefundDECLINED EXCEEDS REFUND LIMITCANNOT PROCESS EXCEEDS LIMIT
08265Decline - Num Times UsedDECLINED MAX USE EXCEEDEDCANNOT PROCESS MAX USE EXCEEDED
08361Decline - Max Refund TotalDECLINED EXCEEDS REFUND LIMITCANNOT PROCESS EXCEEDS LIMIT
08496Decline - Cust Neg ReasonDECLINED INVALID REVERSALINVALID REVERSAL
08540Decline - Inq Not AllowedDECLINED BALANCE UNAVAILABLEBALANCE UNAVAILABLE
08696Decline - Over Floor LimitDECLINED AMT OVER MAXCANNOT PROCESS EXCEEDS LIMIT
087Q7Decline - Max Refund NumberDECLINED EXCEEDS REFUND LIMITCANNOT PROCESS EXCEEDS LIMIT
08896Decline - Place CallDECLINED SYSTEM PROBLEMCANNOT PROCESS SYSTEM PROBLEM
08962Decline - Caf Status 0 Or 9DECLINED CARD PROBLEMCARD PROBLEM
09096Decline - Referral File FullDECLINED SYSTEM PROBLEMCANNOT PROCESS PLEASE RETRY
09196Decline - Neg File ProblemDECLINED SYSTEM PROBLEMCANNOT PROCESS PLEASE RETRY
092Q7Decline - Advance < MinimumDECLINED INVALID AMOUNTINVALID AMOUNT
09396Decline - DelinquentDECLINED ACCOUNT PROBLEMCANNOT PROCESS ACCOUNT PROBLEM
09496Decline - Over Limit TableDECLINED AMT OVER MAXCANNOT PROCESS EXCEEDS LIMIT
09561Decline - Amount Over MaxDECLINED AMT OVER MAXEXCEEDS LIMIT
09682Decline - Pin RequiredDECLINED PIN REQUIREDPIN REQUIRED
09714Decline - Mod Ten CheckDECLINED CARD PROBLEMCARD PROBLEM
09805Decline - Force PostDECLINED ERROR 098DECLINED
09914Decline - Bad PbfDECLINED SYSTEM PROBLEMCANNOT PROCESS PLEASE RETRY
491N1Not PYC EligibleDECLINEDN/A

Moneris Error

RBC CodeISO CodeRBC Code DescriptionTerminal MessagePINPAD Message
10091Refer - Unable To ProcessDECLINED SYSTEM PROBLEMCANNOT PROCESS SYSTEM PROBLEM
10191Refer - Issue CallDECLINED SYSTEM PROBLEMCANNOT PROCESS SYSTEM PROBLEM
10296Refer - CallDECLINED SYSTEM PROBLEMCANNOT PROCESS SYSTEM PROBLEM
10396Refer - Neg File ProblemDECLINED SYSTEM PROBLEMCANNOT PROCESS SYSTEM PROBLEM
10496Refer - Caf File ProblemDECLINED SYSTEM PROBLEMCANNOT PROCESS SYSTEM PROBLEM
10557Refer - Card Not SupportedDECLINED CARD PROBLEMCARD PROBLEM PLEASE RETRY
106Q7Refer - Amount Over MaxDECLINED AMT OVER MAXAMT OVER MAX
10765Refer - Over Daily LimitDECLINED AMT OVER MAXAMT OVER MAX
10896Refer - Caf Not FoundDECLINED SYSTEM PROBLEMCANNOT PROCESS SYSTEM PROBLEM
109Q7Refer - Advance < MinimumDECLINED INVALID ACCOUNTINVALID ACCOUNT
11065Refer - Num Times UsedDECLINED MAX USE EXCEEDEDMAX USE EXCEED
11196Refer - DelinquentDECLINED ACCOUNT PROBLEMACCOUNT PROBLEM
11296Refer - Over Limit TableDECLINED AMT OVER MAXAMT OVER MAX
11368Refer - TimeoutDECLINED SYSTEM TIMEOUTSYSTEM TIMEOUT
11596Refer - Ptlf FullDECLINED SYSTEM PROBLEMCANNOT PROCESS SYSTEM PROBLEM
12096Refer - Uaf File ProblemDECLINED EXPIRED CARDEXPIRED CARD REFER TO BRANCH
12196Refer - Admin File ProblemDECLINED EXPIRED CARDEXPIRED CARD REFER TO BRANCH
12281Refer - Unable To Validate PinDECLINED SYSTEM PROBLEMCANNOT PROCESS SYSTEM PROBLEM
15006Service - Merchant Not On FileDECLINED INVALID ACCOUNTCANNOT PROCESS INVALID ACCOUNT
20006Error - AccountRE-TRY EDIT ERRORCANNOT PROCESS PLEASE RE-TRY
20155Error - Incorrect PinDECLINED INVALID PINPIN ERROR PLEASE RETRY
20213Error - Advance < MinimumDECLINED NEED ADMIN PINCANCELLED
20396Error - Admin Card NeededDECLINED OVER RETAILER LIMITCannot Process Over Store Limit
204Q7Error - Enter Lesse AmountDECLINED INVALID AMOUNTINVALID AMOUNT
20513Error - Invalid Advance AmountDECLINED CARD IS NOT SET UPCARD PROBLEM
20656Error - Caf Not FoundDECLINED INVALID DATEINVALID DATE
20777Error - Invalid Tran DateDECLINED INVALID EXPIRY DATEINVALID EXPIRY DATE
20806Error - Invalid Exp DateDECLINED INVALID TRANSACTIONCANNOT PROCESS INVALID TRANS
20912Error - Invalid TrancodeDECLINED PLEASE REINITALIZESYSTEM PROBLEM
21087Error - Pin Key Sync ErrorDECLINED AMT OVER MAXAMT OVER MAX
21291Error - Destn Not AvailableUnder ReviewUnder Review
25191Error - On Cash AmountUnder ReviewUnder Review
25291Decline - Debit Not SupportedUnder ReviewUnder Review
40096Error - Cryptogram FailureUnder ReviewUnder Review
40496Error - Atc CheckUnder ReviewUnder Review
40596Error - Cvr CheckUnder ReviewUnder Review
40657Error - Tvr CheckUnder ReviewUnder Review
408Q7Error - Fallback CheckUnder ReviewUnder Review

System Decline

RBC CodeHost FID X (ISO CODE)DescriptionTerminal MessagePED Message
03087Purchase Amount Only, No Cash Back allowedAPPROVED WITHOUT CASHBACKAPPROVED WITHOUT CASHBACK
00185Not DeclinedAPPROVEDAPPROVED
00400Honor with idAPPROVEDAPPROVED
01010Approval for partial amtAPPROVEDAPPROVED
02701ApprovedAPPROVEDN/A
05084Invalid auth life cycleRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
05681Domestic Debit Txn Not Allowed (Regional use only)CARD NOT SUPPORTEDNOT APPROVED NO POS ACCESS
06930Format errorRE-TRY EDIT ERRORCANNOT PROCESS PLEASE RE-TRY
07392Unable to route transactionINVALID CARDINVALID CARD REFER TO BRANCH
07486PIN Validation Not PossibleISSUER NOT ONLINECANNOT PROCESS SYSTEM PROBLEM
07488Cryptographic FailureDECLINEDDECLINED
07489Unacceptable PIN; Transaction Declined; Re-tryISSUER NOT ONLINECANNOT PROCESS SYSTEM PROBLEM
07894Dupicate transmissionRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
11368TimeoutRE-TRY SYSTEM PROBLEMCANNOT PROCESS PLEASE RE-TRY
20155PIN incorrectRE-TRY PIN ERRORPIN ERROR PLEASE RE-TRY
41679Life cycleDECLINED USE UPDATED CARDDECLINED USE UPDATED CARD
41682PolicyDECLINED USE UPDATED CARDDECLINED. USE UPDATED CARD
41683Fraud/SecurityDECLINED USE UPDATED CARDDECLINED. USE UPDATED CARD
42179Life cycleCARD DECLINED DO NOT. RETRYCARD DECLINED DO NOT. RETRY
42182PolicyCARD DECLINED DO NOT. RETRYCARD DECLINED DO NOT. RETRY
42183Fraud/SecurityCARD DECLINED DO NOT. RETRYCARD DECLINED DO NOT. RETRY
42205Do not honorSTOP PAYMENT DO NOT. RETRYSTOP PAYMENT. DO NOT. RETRY
42282PolicySTOP PAYMENT DO NOT. RETRYSTOP PAYMENT. DO NOT. RETRY
47603Merchant invalid on networkDECLINEDN/A
47612Invalid TransactionDECLINEDN/A
47613Invalid amountDECLINEDN/A
47615Card iss. not foundDECLINEDN/A
47691Switch or issuer inoperativeDECLINEDN/A
47696System errorDECLINEDN/A
47612Contact Card IssuerDECLINEDN/A
47671PIN Not ChangedDECLINEDN/A
47675PIN tries exceededDECLINEDN/A
47676Invalid to accountDECLINEDN/A
47677Invalid from accountDECLINEDN/A
47678Invalid accountDECLINEDN/A
47714Invalid card numberDECLINED UNKNOWN ACCOUNTN/A
47841Lost card, pick upDECLINED 41-HOLD CARD CALLN/A
47904Capture CardDECLINED PICK UP CARDN/A
48043Stolen card, pick upDECLINED 43-HOLD CARD CALLN/A
48105Do not honorDECLINEDN/A
48151Not sufficient fundsDECLINEDN/A
48157Tran not allowed to issuerDECLINEDN/A
48158Tran not permitted to acqDECLINEDN/A
48162Restricted cardDECLINEDN/A
48179Life cycleDECLINEDN/A
48179Life cycleDECLINEDN/A
48182PolicyDECLINEDN/A
48183Fraud/SecurityDECLINEDN/A
48146Closed AccountDeclinedN/A
48172Account Not ActiveDeclinedN/A
48254Expired cardDECLINED EXPIRED CARDN/A
48302Refer to card issuerDECLINED REFER CALL TO ISSUERN/A
48361Exceeds approval amt limitDECLINED REFER CALL TO ISSUERN/A
49265Exceeds withdrawal countWITHDRAWAL COUNT EXCEEDEDN/A
89863Security violationDECLINEDCANNOT PROCESS PLEASE RE-TRY
49351Transaction has been declined due to insufficient funds/over credit limit. Transaction may be resubmitted for authorization after one hourDeclined. Retry after 1 hrN/A
49451Transaction has been declined due to insufficient funds/over credit limit. Transaction may be resubmitted for authorization after 24 hoursDeclined. Retry after 24 hrsN/A
49551Transaction has been declined due to insufficient funds/over credit limit. Transaction may be resubmitted for authorization after 2 daysDeclined. Retry after 2 daysN/A
49651Transaction has been declined due to insufficient funds/over credit limit. Transaction may be resubmitted for authorization after 4 daysDeclined. Retry after 4 daysN/A
49751Transaction has been declined due to insufficient funds/over credit limit. Transaction may be resubmitted for authorization after 6 daysDeclined. Retry after 6 day.N/A
49851Transaction has been declined due to insufficient funds/over credit limit. Transaction may be resubmitted for authorization after 8 daysDeclined. Retry after 8 daysN/A
49951Transaction has been declined due to insufficient funds/over credit limit. Transaction may be resubmitted for authorization after 10 daysDeclined. Retry after 8 daysN/A

Moneris Decline No Retry

RBC CodeISO CodeRBC Code DescriptionTerminal MessagePINPAD Message
05059Arqc Validation ErrorDECLINED 59DECLINED
41158Invalid Transaction or Transaction not Permitted to Terminal (this will be received if RBC card used in transit environment)DECLINED RE-TRY EDIT ERRORCANNOT PROCESS PLEASE RE-TRY
41478Completion Amount ExceededUNDER REVIEWUNDER REVIEW
41579Completion Time Limit ExpiredUNDER REVIEWUNDER REVIEW
41280Re-submit Not AllowedCARD DECLINED DO NOT RETRYCARD DECLINED DO NOT RETRY
41383Terminal SAF Transaction Not AllowedUNDER REVIEWUNDER REVIEW

Admin Transaction

RBC CodeHost FID X (ISO Code)RBC Code DescriptionTerminal MessagePINPAD Message
96006Initialization Failure - No Match on Merchant IDFailed to Initialize Merchant ID Error
96100Initialization Failure - No Match on PED IDNo Match on PED Contact Help Centre
96200Initialization Failure - No match on Printer IDFailed to Initialize Printer ID Error
96405Initialization Failure - No Match On Concentrator IDFailed to Initialize Concentrator ID Err
96505Invalid Software Version NumberTerminal Data Error Contact Help Centre
966Duplicate Terminal NameDuplicate Terminal Name
970Terminal/Clerk Table FullTable Full/Table Pleine
983Clerk Totals Unavailable: selected Clerk IDs do not exist or have zero totalsNo Activity/Aucune Activite
98988MAC Error on Transaction 95 (Initialization and Handshake), most often, this indicates that the wrong keys have been injected into a device/KMAC Sync ErrorSystem Problem ###/